Dumpster Rental Terms And Conditions
Before renting a dumpster, it’s important to understand the details of the terms and conditions of this rental agreement. It will help avoid surprises later, such as additional charges being added to your final bill due to overages. Payment is due in full, day of booking. Read the information below to become a more informed dumpster rental customer.
Container Delivery/Pickup
Your delivery date will be indicated when you sign up for service. Make sure that the driving surface to and around the delivery/pickup location is strong enough to bear the weight of a dumpster and truck. Make sure the delivery/pickup area is free of obstructions, overhead wires or tree branches. 7-Hills Haul-Away (7HHA) will contact you should we be unable to safely place your container in the location indicated. During periods of inclement weather, or unfavorable conditions, your delivery/pickup time may be delayed. We cannot and do not guarantee delivery times and date in unfavorable conditions.
Weight Allowances
Two tons is included in the 15 yd rental cost. three tons is included in the 20 yd rental. The maximum weight limit by 7HHA is five tons You must abide by the rules of loading the dumpster never exceeding the top rim of the container. This is referred to as the “weight/tonnage allowance, and there are two main reasons 7HHA have them:
1. The trucks can only handle a certain amount of weight. Exceeding this limit could damage the truck and/or cause unsafe driving conditions.
2. Landfill dump fees are charged by the ton,
What Happens When You Overfill The Dumpster?
If you fill the dumpster above the designated fill line, Customer will be charged an additional fee for redistribution If you go over your allowed tonnage, Customer will be charged an additional fee rounded up to the ton over your allowed tonnage. 7HHA has the right to remove some or all of the load. In many cases, you as the Customer are responsible for unloading the material/debris until the load complies with the rental Company’s policy. By law, we cannot haul the bin with waste, junk or debris exceeding the top of the container. Additionally, we need to tarp the load, and if we cannot secure the tarp down properly, we may need to remove some debris from the top. If you are not on site during the dumpster pickup, the driver may/will remove some debris from the dumpster to comply with local rules and regulations. We would leave the debris on site, and you would be responsible for disposal. Alternatively, the driver may not pick up the container at all and you would be assessed a trip charge on your final invoice responsible for disposal.
Rental Duration
7-Hills Haul-Away terms spell out the standard rental duration. You can often extend or shorten these terms upon request by calling or using your customer portal. There is a daily fee for extending the rental period no refund for unused days. We may or may not have a driver available to pick it up the same day, so it’s best to plan ahead and schedule this.
Ending The Rental Early
To end the rental and have the container picked up early, simply call (7HHA)/ or use your customer portal for an early pickup. You will not receive a discount for ending the rental agreement early. There’s no guarantee 7HHA will be able to pick up the container that day or the next; it depends upon our availability to get a truck out to your site.
What Happens When The Driver Can’t Pick Up The Dumpster due to no 7HHA fault?
There are scenarios where the driver would not be able to pick up the loaded dumpster. Here are three common reasons:
1. The container is overfilled and/or too heavy to pick up. Trucks have a maximum lifting and carrying capacity, and if your load exceeds that amount, the driver has no other option than to leave the container onsite.
2. Hazardous materials or mixed wastes are dumped into the roll-off container. Chemicals and flammable wastes are not allowed. It’s unsafe for the driver to haul such debris. Mixing trash and debris into a clean-loaded dumpster – clean loads
3. Something is blocking access to the dumpster. For example, a car is in the way. Be sure the truck driver has plenty of access to the dumpster during the scheduled pickup time.
These can become expensive mistakes on the part of the Customer. Even though the driver doesn’t haul away the dumpster, the Customer will be charged a “Dry run fee” for driving out to the site
This MUST be paid before the dumpster is removed from the property.
How To Avoid Dry Run Fees
Here are few tips to help avoid trip charges, or at least resolve the issue so the driver can ultimately haul the dumpster off the site:
· Have the dumpster debris loaded below the top of the container. Most municipalities require this for safety purposes during transport of the container.
· Don’t mix Appliances with trash/junk load all appliances in the rear of dumpster in front of doors make sure doors can shut
· Likewise, remove any hazardous wastes that may have gotten into the load.
· If the driver can’t lift the container due to weight, remove some of the debris to accommodate the weight limits of the truck.
· Blocking the dumpster with other vehicles, locked gates, trailers, down power lines, etc.
Distance Fees Vary Based On Drop Location
There may be “Distance fees” in some cases.
What’s Included / not-included in a dumpster rental?
On-line orders includes delivery, pickup, one finial dump disposal, a certain period of time and allotted tonnage (4000 pounds for 15yd, 6000 pounds for 20 yd), Fees /charges that are not included in the quoted price and will be charged to the credit card on file used to make the invoice payment.
Not Included:
· Additional Days after rental period
· Weight Overages over allotted weight rounded up to next ton
· Hazardous Materials removal / clean up
· Tires declared or undeclared mixed in the load
· Additional dump fee or Dumpster reassignment does not increase rental time.
· Dry Run Charge.
· Move Fee
· Permits if need customer reasonable for.
· Damages to Dumpster’s
Which Wastes Are Not Allowed?
7-Hills Haul-Away LLC cannot legally haul hazardous chemicals, liquids, flammable/explosive wastes, and other hazardous materials. Additional fees will apply if any prohibited wastes are discovered during the emptying of the dumpster. Partial list that is NOT ALLOWED.
· Paint (dried paint may be accepted)
· Car Fluids (e.g., Oil, Transmission Fluid, Antifreeze, etc.)
· 55 gallon Drums
· Asbestos Debris
· Herbicides, Fertilizers & Pesticides
· Battery/Mercury Based Products
· Appliances (e.g., Refrigerators) with food left in them.
· Medical or Infectious Waste
· NO Dirt, Asphalt, Concrete, Brick, Stone, in 1yd or 20yd Dumpsters ONLY in 6d Dumpster.
When Is A Dumpster Permit Required?
A permit is typically required when the container is placed on the side of a city street or any other public right-of-way. If you plan to have the dumpster placed in your driveway or another privately-owned piece of your property, a permit is generally not required. It’s your responsibility to obtain the necessary permits. Contact your local city government, or visit its website, to get more information. Obtaining a permit generally requires filling out a short document and paying a nominal fee.
When A “Move Fee” Applies
In instances where you need the dumpster moved to a different location on your property after it has already been placed at a previous time, a “Move Fee” will be added to your bill. This additional cost will apply in cases where the dumpster needs to be moved due to improperly placing the container in the public right-of-way (e.g., side of a city street) without properly obtaining a permit from the City. Remember, it’s ultimately the Customer’s responsibility to meet all permitting requirements.
Damage To Customer Property (e.g., Driveway, Curb, Sidewalks And Yard)
7-Hills Haul-Away LLC is not responsible for damage to property. If drive way protection is needed to help prevent surface damage, the Customer must request. Make sure that the driving surface to and around the delivery/pickup location is strong enough to bear the weight of a dumpster and truck. Driveways and Parking Areas: Customer warrants that any access/location provided for 7HHA’s equipment is sufficient to bear the weight of all equipment and vehicles required to perform the service. 7HHA shall not be responsible for any damage to pavement or accompanying sub-surface or any route reasonably necessary to perform the services herein contracted. In addition, to perform the services herein contracted 7HHA, shall not be responsible for any damage to lawns, fences or shrubbery. Customer assumes all liabilities for damage above and below grade example pavement or roads, lawns, fences, mailboxes, water/sewer lines and shrubbery.
Damage To 7-Hills Haul-Away Property (e.g., Dumpsters)
1. Any Graffiti on the dumpster is subject to cost of damages
2. Attempting to move the dumpster yourself is subject to cost of damages.
3. Denting or damaging the dumpster in any way is subject to cost of damages.
No Refunds Or Credits For Rain or Snow
Rain and snow can saturate the debris, waste or junk in the dumpster, making it heavier than normal. This will increase the total weight of the load and could ultimately increase the cost of the rental. 7HHA is not responsible for the additional weight resulting from rain or snow saturation. Cases where rain and snow would impact the cost of the dumpster rental includes:
1. If the weight of the load exceeds the weight allowance and overage charges are added to the bill.
Prices And Payment Terms
Prices for equipment rentals are stated on the website, as modified from time to time within the sole discretion of 7HHA; provided that applicable prices for each equipment rental transaction will be confirmed by 7HHA at the time of Customer’s placement of an order for such equipment. During a rental term, the Customer acknowledges and agrees that such credit card authorization shall remain valid and on file during applicable rental period. If at anytime your credit card is revoked and/or cancelled by Customer or any Third-Party, then 7HHA, within its sole discretion, may immediately terminate the equipment rental and recover the equipment without notice or liability to Customer, and without prejudice to or waiver of any of 7HHA’s remedies against Customer. Payment terms credit card payment before delivery, additional fees if any will be charged at the end of the rental term or weekly on long term rentals. Customer agrees to pay 7-Hills Haul-Away LLC cost of collection of overdue invoices, including reasonable attorney’s fees. 2.25% monthly interest after 10 days and $35 a month late fee
Copyright © 2025 7-Hills Dumpster rental - All Rights Reserved.
Powered by Dumpster Web Services